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Getting your Seafarer’s Identification and Record Book (SIRB) is now made easier. You can now request it online at www.sirb.com.ph or call the SIRB Express Application System (SEAS) hotline 737-7-737. It’s fast, convenient and world class - service for all Filipino seafarers developed by Pilipinas Teleserv Inc. in coordination with Maritime Industry Authority (MARINA).

 
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The DFA Express Passport Delivery service (02)737-1000 is a 24-hour passport assistance and ordering hotline for all Machine Readable Passport (MRP) applicants. New and renewal applicants can now call and have their MRP requirements picked-up and pre-processed for them.

 
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NSO Birth Certificate Delivery service (02)737-1111 empowers every Filipino to enjoy world-class call center service in procuring their NSO certificates such as birth, marriage, death and certificate of no marriage. They can now request their certificates in the convenience of their own homes, without applying for work leave, or even traveling long distances.

 
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Vacationing OFWs can now request their Oversease Exit Clearance over the internet through the www.oecdelivery.com.ph. No more waiting or traveling at the POEA, one click and every OFW can now enjoy more vacation time with their family. Even OFWs in the POEA compound can avail of door-to-door delivery of their OEC by visiting our Balik-Manggagawa Express Booth.

 
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Friday, January 01, 2010
Teleserv Enters 10th Year Of Delivering Citizen Services

Since the year 2000, Pilipinas Teleserv Inc. has been the leading service partner in providing NSO Birth Certificate Delivery Helpline, DFA Express Passport Delivery, POEA Overseas Exit Clearance Delivery Service, and MARINA SIRB Seaman's Book Delivery. This 2010, Teleserv marks the launch of a major change in its corporate look. With the new year marking another decade, Teleserv boldly unveils a new logo to properly identify the characteristic of its numerous quality services as well as to carry a new look that connects with everyone.

Teleserv, Turning a New Leap

The new Teleserv identity resonates with its simplicity and universality. Teleserv’s new logo will feature a document in flight represented by a lime, gradiated, upward bolt atop the Teleserv logotype. This bolt acts as a symbol promoting growth and constant improvement. It also celebrates the continuing success of Teleserv's innovative range of Citizen Services that provide unparalleled convenience to hundreds of thousands of Filipinos. The new logo's shape, movement, and vivid colors express optimism, speed, and efficiency. At today's trying times, Teleserv new face strives to be constantly relevant, nurturing these aspects with an identity that encourages everyone to stay positive, go forward, and value time. Despite the logo's sharp and bold look, a deviation from its previous iteration, it is likewise casual, unassuming, approachable, and trustworthy - qualities that echo Teleserv's friendly personnel and quality of service.

Teleserv’s 2010 look celebrates the continuous enhancement of its premier Citizen Services in NSO Birth Certificate Delivery Helpline 737-1111 that provides NSO document delivery nationwide, the DFA Express Passport Delivery Hotline 737-1000 and online www.passport.com.ph for passport processing and delivery, the POEA OEC Delivery online www.oeccdelivery.com.ph for OFW overseas exit clearance delivery, and MARINA SIRB Express Delivery Hotline 737-7-737 and online www.sirb.com.ph for delivery of seaman’s book.

Teleserv was incorporated in June 2000, as a total solutions provider with call center operations as its initial service offering. The company focuses on effective systems design and the application of new call center technology to attain operational efficiency and productivity. With the turning of the year underway, Teleserv stolidy looks forward on its leap towards a new decade of growth, efficiency, and world class quality.





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