Outsourced Customer Service

Outsourced Customer Service

Teleserv is a provider of outsourced customer services using a multi-channel contact center service for one of the leading cellular telecommunications companies in the Philippines. We handle customer service interactions with phone based protocols and web-based programs designed for optimal efficiency.

We are driven with a continuous commitment to provide superior customer service via custom-made processes starting from recruitment, training development, training facilitation, program implementation, and performance management. In collaboration with our partners, we select the best project options and source the most appropriate talent and skills to deliver our clients' needs.